Frequently Asked Questions
Find answers to common questions below
We offer a wide variety of books across different genres including fiction, non-fiction, educational, self-help, children’s books, and more. We strive to bring the latest and best-selling books to our customers in Bangladesh.
- Browse our catalog and select the book you want to purchase.
- Click on the book title to view more details.
- Click the "Add to Cart" button.
- Once you've added all your books, click on the "Cart" icon to proceed to checkout.
- Fill in your delivery details and choose your payment method.
- Complete your order and wait for a confirmation email.
Currently, we only offer shipping within Bangladesh. However, we are working on expanding our shipping services to other countries in the future.
- Credit/Debit Cards (VISA, MasterCard, etc.)
- bKash (for easy mobile payments)
- Cash on Delivery (COD) (available for selected locations)
- Bank Transfer (please contact us for details)
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track your shipment on our website or the courier service's tracking portal.
You can cancel or modify your order only if it hasn't been processed or shipped yet. To make changes or cancel, please contact our customer support team as soon as possible.
Yes, we offer gift cards in various denominations. You can buy them directly from our website and send them to your loved ones as a perfect gift!
If you are not satisfied with your purchase, you can return it within 7 days of delivery. The book must be unused and in its original condition. Please contact our customer service team for return instructions and details.
Yes, we offer regular discounts and promotional deals. You can subscribe to our newsletter or follow us on social media to stay updated on the latest offers and discounts.
Yes! If there’s a specific book you’d like to purchase that is not available on our website, you can contact our customer service team. We will do our best to source it for you.
You can reach our customer support team through:
- Email: support@yourbookstore.com
- Phone: +8801234567890
- WhatsApp: +8801234567890
Yes, we only sell genuine and original books sourced directly from publishers, authorized distributors, and renowned bookstores.
If your order has not been dispatched, you can modify your delivery address. Please contact our customer service team immediately to make changes.
Absolutely! We have a personalized recommendation system that suggests books based on your browsing and purchase history. You can also reach out to us for custom recommendations based on your interests.